[ RETURNS & EXCHANGES ]
We want you to love the fit. If something isn’t right, we’ll make it right.
For returns or exchanges:
Use the Self-Service Portal at https://account.offcutlifting.com
If you want to exchange sizes, please leave a note in the comment section under the specific item and we will process the exchange
Please include your email in the return portal so a return label can be sent. The request cannot be processed without an email.
OR
send us an email support@offcutlifting.com.
[ 60-DAY RETURNS ]
Returns and exchanges are accepted within 60 days of delivery.
Items must be unworn, unwashed, and undamaged.
[ SIZE EXCHANGES ]
Size exchanges are free. We’ll cover the shipping for your replacement.
[ RETURNS ]
You’ll receive a full refund minus the original shipping cost.
No hidden restocking fees.
[ LOST PACKAGES ]
- Marked delivered but missing: We’ll issue 50% store credit toward a replacement.
- No tracking movement for 5+ days: We’ll send a replacement free of charge.